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" Tina, I want to thank you so much, from me, from my parents, and from my brothers and sisters. You went beyond what could have ever been expected of you, many times, and in many ways, in helping my parents. We recognize and appreciate all that you did for my parents, and for us. I am so grateful that you were there to help them. For you information, I talked with Cleve on that Saturday. He also sent me a follow-up email, last week. He has taken the issue to corporate security. Tina, you are a wonderful tutor, and you work for an admirable organization. I appreciate the specialization you offer with seniors. Thank you for your knowledge and your people skills. R. Jones Vancouver, BC "
" A while ago I called you to ask you to send one of your ‘gurus’ over to help me with computer problems..... and after explaining my needs to you, you recommended Alex. You were so right in recommending him and I want to pass on to you how much I have appreciated it. I have had several problems over time, and he has helped me so much in solving them. He takes the time to explain everything to me so patiently and clearly .....and just fixes what I am having trouble with and doesn’t push me to go into things that I’m not interested in And yet he has given me many ‘tips’ and ‘helps’ with things I didn’t know about...... and it sure has helped me to understand and ‘get’ it !! "
" I am writing to you to express my appreciation for your team member Alex Scott. I have really appreciated how attentive Alex has been, making sure things are working well with my computer and printer, even coming back briefly without charge when I needed more help with getting the printer working properly. Alex is also very friendly, respectful, personable and helpful in every way, pointing out how I could improve other devices in my home as well. He is a great addition to your team. I am relieved to know that I could also call and get help on-line in 15 min. increments. Alex set up my computer with Teamviewer for remote support, and I look forward to also using this very important service. Thanks again and well done eGurus! "