Steve completed the task of solving my delima that arose from an email I received extremely quickly and resolved my concern completely. As he had some additional time available Steve was also able to teach me how to create new e-mail 'files', which I had been needing for some time, plus he helped me to be knowledgeable about a group of old discs that I had been reluctant to dispose of. Through the process today, Steve displayed the ability of being a very good teacher with exceptional instruction ability. His ability will be helpful in future!!! Tks
The technician Steve was prompt, well spoken, knowledgeable and was able resolve our computer problems fully to our satisfaction.
Steve did an excellent job of getting my computer back in service, plus some education to help me be more 'expert'. Will be suggesting your services when and if anyone seems to be in need of such good help!!!! Am going to be attending the Westend Seniors group now which will be an avenue to get the good word out. Until next time, Ruby
This is the second time we have had eGURUS out and have been more than happy with their service. The are very pleasant, informative and do not leave until all our questions are answered and we are happy with the results. We're telling all our friends about eGURUS.
" As we are two retired Seniors who have had very "people oriented" careers in the past, it was a breath of fresh air to have Tina come to our home, got right down to tutoring, didn't speak "down" to us (altho we are anything but computer wise), was focused on one subject at a time, was thorough in her assuring we understood and kept her excellent sense of humour throughout the short 1.5 hours she was with us. There is no hesitancy in our referring her to anyone - young or old - who need that understanding and loss of fear of in enjoying the computer. We WILL refer eGurus to all in our complex of 235 (Senior) Homes. Glad we had her ! Murray and Jeanette Elsom, Summergate Village, Sidney, B.C. P.S. (We would be happy to speak to anyone who would like to hear from a Satisfied Pupil.) *please contact the office for client's contact information "
" Tina came in to my home to give me a wonderfully comprehensive tutorial that showed me how face book works and what it has to offer. Rather than talking in the abstract, she opened her own face book to guide me through its many facets and opportunities. Her demonstraton showed me exactly what I wanted to know and how face book worked. Her description was concrete, very knowledgeable and easy to follow giving me the information I needed to make a decision. On her second visit, I asked for some technical help with difficulties I encountered on my aging Mac computer. Here too, her work and accompanying descriptions and comments were just what I needed. Easy to follow, yet technical enough to cover the points that were bothering me. She also had excellent advice about the need to keep in mind that an update of my equipment might be needed in the not too distant future. Her advice on this matter, too, was clear and easy to follow though still technically well-informed. I have no hesitation in recommending Tina's services to any computer user for in-house service, be that customer well experienced or more needy as I tend to be. Anne D. Forester PhD. "
" Approximately six years ago I met Jennifer, owner of Computer Tutor for Seniors. Why did I meet her in my home? Like so many seniors, I was having a challenge learning this PC computer that the family go t me for Xmas. I was used to my small desktop Apple and was having a wicked time trying to learn the PC computer that I did not want. Of course my family assure me that they would me adjust to the PC. HA! HA! Not long after Xmas, I received another gift of a FEW computer lessons from Jennifer. I tried my best to adapt, but Jennifer was very observant and recognized that I was going nowhere. Hence, she suggested that maybe I should put the PC aside, since I hated it, and purchase an Apple Mini. So, I bit the pocket book and Jennifer went to a small Apple computer company and purchased for me a somewhat simple system. By the time she had assessed my computer skill and know what I needed. For anyone having a hearing challenge, Jennifer is the person to hire. I had purchased a huge blank book and she happily wrote down EVERY instruction that she verbally gave me. For me, that was very important because I don’t retain instant information. As a senior, I know very well that there are many more persons like myself who just let things fly right on by..(That could be song for seniors, eh?) I can honestly say that she has the PATIENCE of Job in going over and over and over the same things again and again. That’s why having her write the instruction in her own words has been a tremendous aid. I highly recommend Jennifer Cairns to anyone who is timid to grab this rather new method of communication by the ears and go for it! You can’t be left behind the times. Just bit the bullet and call Jennifer for assistance and get over your fears of this new age machinery. Dorothy Liptrot "