Steve completed the task of solving my delima that arose from an email I received extremely quickly and resolved my concern completely. As he had some additional time available Steve was also able to teach me how to create new e-mail 'files', which I had been needing for some time, plus he helped me to be knowledgeable about a group of old discs that I had been reluctant to dispose of. Through the process today, Steve displayed the ability of being a very good teacher with exceptional instruction ability. His ability will be helpful in future!!! Tks
The technician Steve was prompt, well spoken, knowledgeable and was able resolve our computer problems fully to our satisfaction.
Steve did an excellent job of getting my computer back in service, plus some education to help me be more 'expert'. Will be suggesting your services when and if anyone seems to be in need of such good help!!!! Am going to be attending the Westend Seniors group now which will be an avenue to get the good word out. Until next time, Ruby
This is the second time we have had eGURUS out and have been more than happy with their service. The are very pleasant, informative and do not leave until all our questions are answered and we are happy with the results. We're telling all our friends about eGURUS.
" After experiencing computer frustration for about two years, a friend gave me the phone number for Jennifer Cairns, the computer tutor for seniors. I thank this friend every time we meet as his suggestion has given my life a whole new dimension. Jennifer Cairns turned out to be a wonderful person with a winning personality, great sense of humour and the patience of a Saint. Her methods are simple and learning about computers with her is fun and one of life's great pleasures. I recommend her to anyone with computer problems. If she can't help, nobody can. She is a fountain of knowledge and has the ability and grace to share it all. She's also gorgeous! Lorne John Dubay "
" Tina, I want to thank you so much, from me, from my parents, and from my brothers and sisters. You went beyond what could have ever been expected of you, many times, and in many ways, in helping my parents. We recognize and appreciate all that you did for my parents, and for us. I am so grateful that you were there to help them. For you information, I talked with Cleve on that Saturday. He also sent me a follow-up email, last week. He has taken the issue to corporate security. Tina, you are a wonderful tutor, and you work for an admirable organization. I appreciate the specialization you offer with seniors. Thank you for your knowledge and your people skills. R. Jones Vancouver, BC "
" A while ago I called you to ask you to send one of your ‘gurus’ over to help me with computer problems..... and after explaining my needs to you, you recommended Alex. You were so right in recommending him and I want to pass on to you how much I have appreciated it. I have had several problems over time, and he has helped me so much in solving them. He takes the time to explain everything to me so patiently and clearly .....and just fixes what I am having trouble with and doesn’t push me to go into things that I’m not interested in And yet he has given me many ‘tips’ and ‘helps’ with things I didn’t know about...... and it sure has helped me to understand and ‘get’ it !! "