Just delighted with prompt and helpful service. We would recommend her.
Les was very helpful. Had lots of knowledge I would refer him to any of my friends.
Alex Scott was great! He listened and was forward thinking Great experience.Would use eGuru again,and will recommend to others.
The technician Steve was prompt, well spoken, knowledgeable and was able resolve our computer problems fully to our satisfaction.
Thank you. I really enjoyed Jennifer, I felt comfortable with her. She wrote clear notes for me. I highly recomend her. Leona Magnuson
I was very happy with Timothy's service He answered all my questions, clearly and patiently and professionally. I would not hesitate to recommend him Wendy Simson
We both found Tim to be very knowledgeable and helpful in his work on our computers. We will definitely be calling him again when we have any problem or questions. Thanks.
Alex was such a big help and a very pleasant young man;. I was very very pleased with everything he did for me and will be glad to call him a gain when I need help. Norma Greig.
Drew Cutler gets an honourable mention from me on every count. Teaching literacy to an illiterate takes patience, persistence, perseverance and faith in the human potential. Drew has that!
We are very pleased with Shahiroz, She took the time to explain ,and made sure we understood. Our printer is working great and she helped us with some other things. Great work and a very nice person. thank-you so much
The service appointment was quick. The attending teck certainly seemed to know what he was doing. He was able to solve the problems I had and was able to save me a lot of dollars by not having to purchase a new Microsoft Office program.
This is the second time we have had eGURUS out and have been more than happy with their service. The are very pleasant, informative and do not leave until all our questions are answered and we are happy with the results. We're telling all our friends about eGURUS.
I was totally satisfied with the assistance provided by everyone from eGurus that I was in contact with in order to get going with that “Monster of Magic”, aka Windows 10 ._. friendly, accommodating, endlessly patient, and technically superb. Regards, Al Devitt
It is a rare event when a client gets the perfect person [angel] to solution my tech problems. Jennifer Cairns is indeed such a wonder. She is highly competent, great expertise and a truly delightful person as well. What a blessing over the past years. Sincerely Bob Baker
Alex Scott solved my tech problems and for that I'm really appreciative. Smart with the ability to get to the issues very quickly and address them in an understandable way (for me anyway). I highly recommended him and would call him back if I ever (or when) have another hardware or software problem.
I find this Company, and it's representatives, to be extremely competant and personable. Not only do they always solve my problems, they are prompt on their appointments and reasonably priced for the service they perform. I have no hesitancy in recommending them for any computer issues you may have. Robert Heywood
Jennifer Cairns has the fine talent of combining her expert computer knowledge with a natural skill in teaching methods. She is patient and understanding as she leads seniors thru the basics at a comfortable pace. The bonus is all the explicit notes she leaves after the tutorial...they are the bail out days after her visit!!
Steve did an excellent job of getting my computer back in service, plus some education to help me be more 'expert'. Will be suggesting your services when and if anyone seems to be in need of such good help!!!! Am going to be attending the Westend Seniors group now which will be an avenue to get the good word out. Until next time, Ruby
In appreciation, I'd like to take this opportunity to express my sincere thanks to Shahiroz Walji at eGurus for exemplary customer service, cheerful attitude, willing to go the extra mile for customers. Shahiroz Swalji has excellent communication skills, sincere positive attitude is very impressive and a real asset to eGurus Technology Tutors Inc.
I recommend the services of eGurus to you. During the past year I have been working with Terry Sirup on many technical issues with our computers as well as soft tutoring. I have found Terry Sirup to be honest, reliable, conscientious and courteous. I have enjoyed working with Terry and I am happy to be able to provide this recommendation. sincerely, Sharon Turnbull
Thanks for your tutor that you send to our house! He was very professional, kind and hard working individual; who's work ethic was be on description. He cleaned my computer of all the unnecessary programs and left only the programs that were necessary for my use, and did some soft teaching. I would recommend GeGurus technicians to both business and private computer repairs very highly.
I just had an hour and a half session with the technician from EeGurus called Tim and found him to be most helpful in dealing with the issues I had concerning my computer. He has an excellent knowledge base about Apple products and he was able to deal with all of my concerns in a timely and professional manner. I have no hesitation in recommending him and will be using him again in the future. Val Morris
Both my wife and I are very happy that we came across Jennifer and Tina. I was hooked up expertly to Microsoft 7. Tina is very knowledgeable, helpful and most pleasant. She is a born teacher because it must be hard to educate 90 year old man!. Fortunately she writes the information down so I can review this. My name is Embert Van Tilburg and my wife's is : Lies Ryan. I hope my views are helpful.Cheers Embert
I employed Tina Jubinville for two blocks of five sessions. I was very pleased with her teaching methods and her patience. I really felt that I learned a lot and that I overcame my anxiety about making a mistake and having everything disappear into the ether. She wrote instructions for all the things we learned and now, if I can't remember something, I can refer to her written instructions and can follow them.
Jennifer has assisted me with all of my computer and telephone issues for the past 2 years. She has always been helpful and willing to meet with me whenever I had issues. She is very quick to identify the problem and she teaches me how to deal with these problems should they occur again in the future. I would strongly recommend Jennifer any time if you need help with your computer, smart phone or tablet. Bob Walch
Tina was amazing in helping me set up my new computer. Not only is she very knowledgeable about all the technical aspects involved, but she is also one of very few "tech" people I have ever met in my life who is very skilled at interacting with less techy people and talking in plain, clearly understandable language. If I ever have any problems with my computer, or if I am in need of training assistance, I will definitely ask for Tina!
Having already had a successful visit from Tutor Shahiroz in April 2017, we knew who to call when problems arose with our system following major power surges caused by broken BC Hydro wires. Today she re-established links, removed redundant files, initiated effective clean-up, and ensured that our various devices were in sync. She was on time and on target - we very much appreciated her effective analysis and thoughtful suggestions. Thank you! JK 2018 06 29
Chris Mitchell has been helping me with technological problems in my computer as well as tutoring me about using both the computer and my new smart phone. I was so impressed with his knowledge, professionalism and patience! He made me feel that I could master these devices instead of feeling overwhelmed by them. He was very good at explaining how and why things worked and I highly recommend him to anyone who's feeling that they can't learn to use the new technology. Thanks Chris!
Chris came over to help me set up my new tablet just the way I wanted it. He was knowledgeable, helpful, attentive, understood my needs. He was professional, courteous and honest. He conducted the session as a tutorial, in a mixture of talent and magic. I am grateful to Chris, and will not hesitate to call upon him again. E-Gurus Technology Tutors have helped me well over the years. I recommend them wholeheartedly. As I recommend Chris, without reservation. Thank you. Nikki Basuk, Victoria, B.C.
Steve completed the task of solving my delima that arose from an email I received extremely quickly and resolved my concern completely. As he had some additional time available Steve was also able to teach me how to create new e-mail 'files', which I had been needing for some time, plus he helped me to be knowledgeable about a group of old discs that I had been reluctant to dispose of. Through the process today, Steve displayed the ability of being a very good teacher with exceptional instruction ability. His ability will be helpful in future!!! Tks
When I was hired to manage content for Indigenous Corporate Training Inc.?s newly launched blog (Working Effectively with Aboriginal Peoples?.com), I faced a wall of fear and confusion as I did not have experience working the backend of a website. In one hour, in my home, Jenn broke down the process in a logical, step-by-step format that removed the fear and provided me with the skills and confidence I needed to access the site, insert content, videos, pictures and hyperlink between postings. I highly recommend her as a teacher. Julie Domvile, writer, blog manager
After experiencing computer frustration for about two years, a friend gave me the phone number for Jennifer Cairns, the computer tutor for seniors. I thank this friend every time we meet as his suggestion has given my life a whole new dimension. Jennifer Cairns turned out to be a wonderful person with a winning personality, great sense of humour and the patience of a Saint. Her methods are simple and learning about computers with her is fun and one of life's great pleasures. I recommend her to anyone with computer problems. If she can't help, nobody can. She is a fountain of knowledge and has the ability and grace to share it all. She's also gorgeous! Lorne John Dubay
Tina, I want to thank you so much, from me, from my parents, and from my brothers and sisters. You went beyond what could have ever been expected of you, many times, and in many ways, in helping my parents. We recognize and appreciate all that you did for my parents, and for us. I am so grateful that you were there to help them. For you information, I talked with Cleve on that Saturday. He also sent me a follow-up email, last week. He has taken the issue to corporate security. Tina, you are a wonderful tutor, and you work for an admirable organization. I appreciate the specialization you offer with seniors. Thank you for your knowledge and your people skills. R. Jones Vancouver, BC
A while ago I called you to ask you to send one of your ‘gurus’ over to help me with computer problems..... and after explaining my needs to you, you recommended Alex. You were so right in recommending him and I want to pass on to you how much I have appreciated it. I have had several problems over time, and he has helped me so much in solving them. He takes the time to explain everything to me so patiently and clearly .....and just fixes what I am having trouble with and doesn’t push me to go into things that I’m not interested in And yet he has given me many ‘tips’ and ‘helps’ with things I didn’t know about...... and it sure has helped me to understand and ‘get’ it !!
I am writing to you to express my appreciation for your team member Alex Scott. I have really appreciated how attentive Alex has been, making sure things are working well with my computer and printer, even coming back briefly without charge when I needed more help with getting the printer working properly. Alex is also very friendly, respectful, personable and helpful in every way, pointing out how I could improve other devices in my home as well. He is a great addition to your team. I am relieved to know that I could also call and get help on-line in 15 min. increments. Alex set up my computer with Teamviewer for remote support, and I look forward to also using this very important service. Thanks again and well done eGurus!
As we are two retired Seniors who have had very "people oriented" careers in the past, it was a breath of fresh air to have Tina come to our home, got right down to tutoring, didn't speak "down" to us (altho we are anything but computer wise), was focused on one subject at a time, was thorough in her assuring we understood and kept her excellent sense of humour throughout the short 1.5 hours she was with us. There is no hesitancy in our referring her to anyone - young or old - who need that understanding and loss of fear of in enjoying the computer. We WILL refer eGurus to all in our complex of 235 (Senior) Homes. Glad we had her ! Murray and Jeanette Elsom, Summergate Village, Sidney, B.C. P.S. (We would be happy to speak to anyone who would like to hear from a Satisfied Pupil.) *please contact the office for client's contact information
Tina came in to my home to give me a wonderfully comprehensive tutorial that showed me how face book works and what it has to offer. Rather than talking in the abstract, she opened her own face book to guide me through its many facets and opportunities. Her demonstraton showed me exactly what I wanted to know and how face book worked. Her description was concrete, very knowledgeable and easy to follow giving me the information I needed to make a decision. On her second visit, I asked for some technical help with difficulties I encountered on my aging Mac computer. Here too, her work and accompanying descriptions and comments were just what I needed. Easy to follow, yet technical enough to cover the points that were bothering me. She also had excellent advice about the need to keep in mind that an update of my equipment might be needed in the not too distant future. Her advice on this matter, too, was clear and easy to follow though still technically well-informed. I have no hesitation in recommending Tina's services to any computer user for in-house service, be that customer well experienced or more needy as I tend to be. Anne D. Forester PhD.
Approximately six years ago I met Jennifer, owner of Computer Tutor for Seniors. Why did I meet her in my home? Like so many seniors, I was having a challenge learning this PC computer that the family go t me for Xmas. I was used to my small desktop Apple and was having a wicked time trying to learn the PC computer that I did not want. Of course my family assure me that they would me adjust to the PC. HA! HA! Not long after Xmas, I received another gift of a FEW computer lessons from Jennifer. I tried my best to adapt, but Jennifer was very observant and recognized that I was going nowhere. Hence, she suggested that maybe I should put the PC aside, since I hated it, and purchase an Apple Mini. So, I bit the pocket book and Jennifer went to a small Apple computer company and purchased for me a somewhat simple system. By the time she had assessed my computer skill and know what I needed. For anyone having a hearing challenge, Jennifer is the person to hire. I had purchased a huge blank book and she happily wrote down EVERY instruction that she verbally gave me. For me, that was very important because I don’t retain instant information. As a senior, I know very well that there are many more persons like myself who just let things fly right on by..(That could be song for seniors, eh?) I can honestly say that she has the PATIENCE of Job in going over and over and over the same things again and again. That’s why having her write the instruction in her own words has been a tremendous aid. I highly recommend Jennifer Cairns to anyone who is timid to grab this rather new method of communication by the ears and go for it! You can’t be left behind the times. Just bit the bullet and call Jennifer for assistance and get over your fears of this new age machinery. Dorothy Liptrot
" Having already had a successful visit from Tutor Shahiroz in April 2017, we knew who to call when problems arose with our system following major power surges caused by broken BC Hydro wires. Today she re-established links, removed redundant files, initiated effective clean-up, and ensured that our various devices were in sync. She was on time and on target - we very much appreciated her effective analysis and thoughtful suggestions. Thank you! JK 2018 06 29 "
" Chris Mitchell has been helping me with technological problems in my computer as well as tutoring me about using both the computer and my new smart phone. I was so impressed with his knowledge, professionalism and patience! He made me feel that I could master these devices instead of feeling overwhelmed by them. He was very good at explaining how and why things worked and I highly recommend him to anyone who's feeling that they can't learn to use the new technology. Thanks Chris! "
" Chris came over to help me set up my new tablet just the way I wanted it. He was knowledgeable, helpful, attentive, understood my needs. He was professional, courteous and honest. He conducted the session as a tutorial, in a mixture of talent and magic. I am grateful to Chris, and will not hesitate to call upon him again. E-Gurus Technology Tutors have helped me well over the years. I recommend them wholeheartedly. As I recommend Chris, without reservation. Thank you. Nikki Basuk, Victoria, B.C. "