" I am writing to you to express my appreciation for your team member Alex Scott. I have really appreciated how attentive Alex has been, making sure things are working well with my computer and printer, even coming back briefly without charge when I needed more help with getting the printer working properly. Alex is also very friendly, respectful, personable and helpful in every way, pointing out how I could improve other devices in my home as well. He is a great addition to your team. I am relieved to know that I could also call and get help on-line in 15 min. increments. Alex set up my computer with Teamviewer for remote support, and I look forward to also using this very important service. Thanks again and well done eGurus! "
" As we are two retired Seniors who have had very "people oriented" careers in the past, it was a breath of fresh air to have Tina come to our home, got right down to tutoring, didn't speak "down" to us (altho we are anything but computer wise), was focused on one subject at a time, was thorough in her assuring we understood and kept her excellent sense of humour throughout the short 1.5 hours she was with us. There is no hesitancy in our referring her to anyone - young or old - who need that understanding and loss of fear of in enjoying the computer. We WILL refer eGurus to all in our complex of 235 (Senior) Homes. Glad we had her ! Murray and Jeanette Elsom, Summergate Village, Sidney, B.C. P.S. (We would be happy to speak to anyone who would like to hear from a Satisfied Pupil.) *please contact the office for client's contact information "
" Tina came in to my home to give me a wonderfully comprehensive tutorial that showed me how face book works and what it has to offer. Rather than talking in the abstract, she opened her own face book to guide me through its many facets and opportunities. Her demonstraton showed me exactly what I wanted to know and how face book worked. Her description was concrete, very knowledgeable and easy to follow giving me the information I needed to make a decision. On her second visit, I asked for some technical help with difficulties I encountered on my aging Mac computer. Here too, her work and accompanying descriptions and comments were just what I needed. Easy to follow, yet technical enough to cover the points that were bothering me. She also had excellent advice about the need to keep in mind that an update of my equipment might be needed in the not too distant future. Her advice on this matter, too, was clear and easy to follow though still technically well-informed. I have no hesitation in recommending Tina's services to any computer user for in-house service, be that customer well experienced or more needy as I tend to be. Anne D. Forester PhD. "