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Basic Technical Support

eGurus technology tutors provide a very unique service. We understand that when you are learning to use your computer and technology devices, that you are inevitably going to run into technical problems. A lot of the time, these technical problems don't require a visit from a technician, just a little guidance from your eGurus technology tutor.

Let an eGurus technology tutor become your technology buddy. Whenever there is a technical challenge, we will take you through it, describe what is happening and detail the solutions. We'll involve you to whatever level your interest takes you. Don't feel the least bit intimidated. Please ask questions because we love them!

Software Installations & Issues

Do you need help installing some new software or having problems with a program or appreciation that is already installed. Learn how to properly install and use your software, or to help you get your computer and technology devices working properly so you can enjoy the benefits without the frustration. Learn more...

Hardware Issues & Failures

If a part fails and your computer or technology devise stops working properly, eGurus technology tutors will help determine if it is a hardware issue and recommend repair solutions to you. We will help you understand what the problem is so you can make an educated decision on your repair options. Learn more....

Wireless Networks & Routers

Do you already have a wireless network but it doesn't seem very reliable? Factors that can cause problems with wireless networks can include radio interference from other devices, walls or even bad weather! Maximize your wireless network. Schedule one of our eGurus technology tutors to come to your home to set up or to determine how you can improve the wireless signal and reliability. Learn more....

Backup Your Data

eGurus technology tutors will help you determine the type of backup you need and teach you how to setup the backup device. Backup devices are provided if needed, such as a usb memory stick or external hard drive. We also provide a backup service that doesn't involve the client participation if requested. Learn more....

Clean Re-install

Sometimes viruses and computer system files can become so corrupt that it is determined that it better to start fresh and re-install the operating system. We backup your old files, re-install the operating system, ensure all drivers are installed and install any 3rd party software. We'll help you with missing installation disk, drivers and product keys. Learn more....

Clean Up & Maintenance

Computers and technology devices are like cars and most other things, they require maintenance to work properly and last longer. eGurus technology tutors offer a routine clean up and maintenance service. We make a backup and thoroughly clean up the system so it will run more efficiently.

Trouble Free Technology today. Our eGurus technology tutors help fix the technical problems so you can get back to learning and enjoying yourself. eGurus technology tutors help to repair, install and upgrade. Get Started Today

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How can we help you? Call us today: 1.855.832.4878

  • " Jennifer has assisted me with all of my computer and telephone issues for the past 2 years. She has always been helpful and willing to meet with me whenever I had issues. She is very quick to identify the problem and she teaches me how to deal with these problems should they occur again in the future. I would strongly recommend Jennifer any time if you need help with your computer, smart phone or tablet. Bob Walch "

    Bob W, Victoria - December 2013

  • " Tina was amazing in helping me set up my new computer. Not only is she very knowledgeable about all the technical aspects involved, but she is also one of very few "tech" people I have ever met in my life who is very skilled at interacting with less techy people and talking in plain, clearly understandable language. If I ever have any problems with my computer, or if I am in need of training assistance, I will definitely ask for Tina! "

    Sabine L, Saanich - October 2014

  • " Having already had a successful visit from Tutor Shahiroz in April 2017, we knew who to call when problems arose with our system following major power surges caused by broken BC Hydro wires. Today she re-established links, removed redundant files, initiated effective clean-up, and ensured that our various devices were in sync. She was on time and on target - we very much appreciated her effective analysis and thoughtful suggestions. Thank you! JK 2018 06 29 "

    John K, Vancouver - July 2018


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