I recommend the services of eGurus to you. During the past year I have been working with Terry Sirup on many technical issues with our computers as well as soft tutoring. I have found Terry Sirup to be honest, reliable, conscientious and courteous. I have enjoyed working with Terry and I am happy to be able to provide this recommendation. sincerely, Sharon Turnbull
Chris Mitchell has been helping me with technological problems in my computer as well as tutoring me about using both the computer and my new smart phone. I was so impressed with his knowledge, professionalism and patience! He made me feel that I could master these devices instead of feeling overwhelmed by them. He was very good at explaining how and why things worked and I highly recommend him to anyone who's feeling that they can't learn to use the new technology. Thanks Chris!
Steve completed the task of solving my delima that arose from an email I received extremely quickly and resolved my concern completely. As he had some additional time available Steve was also able to teach me how to create new e-mail 'files', which I had been needing for some time, plus he helped me to be knowledgeable about a group of old discs that I had been reluctant to dispose of. Through the process today, Steve displayed the ability of being a very good teacher with exceptional instruction ability. His ability will be helpful in future!!! Tks
In appreciation, I'd like to take this opportunity to express my sincere thanks to Shahiroz Walji at eGurus for exemplary customer service, cheerful attitude, willing to go the extra mile for customers. Shahiroz Swalji has excellent communication skills, sincere positive attitude is very impressive and a real asset to eGurus Technology Tutors Inc.
The technician Steve was prompt, well spoken, knowledgeable and was able resolve our computer problems fully to our satisfaction.
Steve did an excellent job of getting my computer back in service, plus some education to help me be more 'expert'. Will be suggesting your services when and if anyone seems to be in need of such good help!!!! Am going to be attending the Westend Seniors group now which will be an avenue to get the good word out. Until next time, Ruby
Alex Scott solved my tech problems and for that I'm really appreciative. Smart with the ability to get to the issues very quickly and address them in an understandable way (for me anyway). I highly recommended him and would call him back if I ever (or when) have another hardware or software problem.
This is the second time we have had eGURUS out and have been more than happy with their service. The are very pleasant, informative and do not leave until all our questions are answered and we are happy with the results. We're telling all our friends about eGURUS.
I would hire him again . He was polite, & informative .
Les was very helpful. Had lots of knowledge I would refer him to any of my friends.
Alex Scott was great! He listened and was forward thinking Great experience.Would use eGuru again,and will recommend to others.
Thank you. I really enjoyed Jennifer, I felt comfortable with her. She wrote clear notes for me. I highly recomend her. Leona Magnuson
Tina was amazing in helping me set up my new computer. Not only is she very knowledgeable about all the technical aspects involved, but she is also one of very few "tech" people I have ever met in my life who is very skilled at interacting with less techy people and talking in plain, clearly understandable language. If I ever have any problems with my computer, or if I am in need of training assistance, I will definitely ask for Tina!
Jennifer Cairns has the fine talent of combining her expert computer knowledge with a natural skill in teaching methods. She is patient and understanding as she leads seniors thru the basics at a comfortable pace. The bonus is all the explicit notes she leaves after the tutorial...they are the bail out days after her visit!!
I find this Company, and it's representatives, to be extremely competant and personable. Not only do they always solve my problems, they are prompt on their appointments and reasonably priced for the service they perform. I have no hesitancy in recommending them for any computer issues you may have. Robert Heywood
It is a rare event when a client gets the perfect person [angel] to solution my tech problems. Jennifer Cairns is indeed such a wonder. She is highly competent, great expertise and a truly delightful person as well. What a blessing over the past years. Sincerely Bob Baker
Jennifer has assisted me with all of my computer and telephone issues for the past 2 years. She has always been helpful and willing to meet with me whenever I had issues. She is very quick to identify the problem and she teaches me how to deal with these problems should they occur again in the future. I would strongly recommend Jennifer any time if you need help with your computer, smart phone or tablet. Bob Walch
Tina came in to my home to give me a wonderfully comprehensive tutorial that showed me how face book works and what it has to offer. Rather than talking in the abstract, she opened her own face book to guide me through its many facets and opportunities. Her demonstraton showed me exactly what I wanted to know and how face book worked. Her description was concrete, very knowledgeable and easy to follow giving me the information I needed to make a decision. On her second visit, I asked for some technical help with difficulties I encountered on my aging Mac computer. Here too, her work and accompanying descriptions and comments were just what I needed. Easy to follow, yet technical enough to cover the points that were bothering me. She also had excellent advice about the need to keep in mind that an update of my equipment might be needed in the not too distant future. Her advice on this matter, too, was clear and easy to follow though still technically well-informed. I have no hesitation in recommending Tina's services to any computer user for in-house service, be that customer well experienced or more needy as I tend to be. Anne D. Forester PhD.
As we are two retired Seniors who have had very "people oriented" careers in the past, it was a breath of fresh air to have Tina come to our home, got right down to tutoring, didn't speak "down" to us (altho we are anything but computer wise), was focused on one subject at a time, was thorough in her assuring we understood and kept her excellent sense of humour throughout the short 1.5 hours she was with us. There is no hesitancy in our referring her to anyone - young or old - who need that understanding and loss of fear of in enjoying the computer. We WILL refer eGurus to all in our complex of 235 (Senior) Homes. Glad we had her ! Murray and Jeanette Elsom, Summergate Village, Sidney, B.C. P.S. (We would be happy to speak to anyone who would like to hear from a Satisfied Pupil.) *please contact the office for client's contact information
I employed Tina Jubinville for two blocks of five sessions. I was very pleased with her teaching methods and her patience. I really felt that I learned a lot and that I overcame my anxiety about making a mistake and having everything disappear into the ether. She wrote instructions for all the things we learned and now, if I can't remember something, I can refer to her written instructions and can follow them.
Both my wife and I are very happy that we came across Jennifer and Tina. I was hooked up expertly to Microsoft 7. Tina is very knowledgeable, helpful and most pleasant. She is a born teacher because it must be hard to educate 90 year old man!. Fortunately she writes the information down so I can review this. My name is Embert Van Tilburg and my wife's is : Lies Ryan. I hope my views are helpful.Cheers Embert
Approximately six years ago I met Jennifer, owner of Computer Tutor for Seniors. Why did I meet her in my home? Like so many seniors, I was having a challenge learning this PC computer that the family go t me for Xmas. I was used to my small desktop Apple and was having a wicked time trying to learn the PC computer that I did not want. Of course my family assure me that they would me adjust to the PC. HA! HA! Not long after Xmas, I received another gift of a FEW computer lessons from Jennifer. I tried my best to adapt, but Jennifer was very observant and recognized that I was going nowhere. Hence, she suggested that maybe I should put the PC aside, since I hated it, and purchase an Apple Mini. So, I bit the pocket book and Jennifer went to a small Apple computer company and purchased for me a somewhat simple system. By the time she had assessed my computer skill and know what I needed. For anyone having a hearing challenge, Jennifer is the person to hire. I had purchased a huge blank book and she happily wrote down EVERY instruction that she verbally gave me. For me, that was very important because I don’t retain instant information. As a senior, I know very well that there are many more persons like myself who just let things fly right on by..(That could be song for seniors, eh?) I can honestly say that she has the PATIENCE of Job in going over and over and over the same things again and again. That’s why having her write the instruction in her own words has been a tremendous aid. I highly recommend Jennifer Cairns to anyone who is timid to grab this rather new method of communication by the ears and go for it! You can’t be left behind the times. Just bit the bullet and call Jennifer for assistance and get over your fears of this new age machinery. Dorothy Liptrot
When I was hired to manage content for Indigenous Corporate Training Inc.?s newly launched blog (Working Effectively with Aboriginal Peoples?.com), I faced a wall of fear and confusion as I did not have experience working the backend of a website. In one hour, in my home, Jenn broke down the process in a logical, step-by-step format that removed the fear and provided me with the skills and confidence I needed to access the site, insert content, videos, pictures and hyperlink between postings. I highly recommend her as a teacher. Julie Domvile, writer, blog manager
After experiencing computer frustration for about two years, a friend gave me the phone number for Jennifer Cairns, the computer tutor for seniors. I thank this friend every time we meet as his suggestion has given my life a whole new dimension. Jennifer Cairns turned out to be a wonderful person with a winning personality, great sense of humour and the patience of a Saint. Her methods are simple and learning about computers with her is fun and one of life's great pleasures. I recommend her to anyone with computer problems. If she can't help, nobody can. She is a fountain of knowledge and has the ability and grace to share it all. She's also gorgeous! Lorne John Dubay
Tina, I want to thank you so much, from me, from my parents, and from my brothers and sisters. You went beyond what could have ever been expected of you, many times, and in many ways, in helping my parents. We recognize and appreciate all that you did for my parents, and for us. I am so grateful that you were there to help them. For you information, I talked with Cleve on that Saturday. He also sent me a follow-up email, last week. He has taken the issue to corporate security. Tina, you are a wonderful tutor, and you work for an admirable organization. I appreciate the specialization you offer with seniors. Thank you for your knowledge and your people skills. R. Jones Vancouver, BC