Grandparents on Skype: Video chatting redefines family time
Skype is a common lesson request from eGurus clientele. Our eGurus absolutely love setting up families to be able to video conference. What a difference it makes in their quality of life.
On the flip side, eGurus often receives requests from out of town children asking for an eGuru to go into their parents home to set up Skype. We are recognizing that this request is not only for interaction with grandkids but also to provide the children of aging parents to see just how their parents are really doing. They are able to read their aging parents body language which can be very beneficial.
Don't forget to check your local community calendar to see if eGurus is providing a free seminar on how to use Skype.
In fact, the need for family time is helping some seniors, who may have resisted computers and social media, head back into the classroom for online classes. "If a picture is worth a 1,000 words, what's a moving picture worth?" said Robert Zimmerman ...
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" A while ago I called you to ask you to send one of your ‘gurus’ over to help me with computer problems..... and after explaining my needs to you, you recommended Alex. You were so right in recommending him and I want to pass on to you how much I have appreciated it. I have had several problems over time, and he has helped me so much in solving them. He takes the time to explain everything to me so patiently and clearly .....and just fixes what I am having trouble with and doesn’t push me to go into things that I’m not interested in And yet he has given me many ‘tips’ and ‘helps’ with things I didn’t know about...... and it sure has helped me to understand and ‘get’ it !! "
" I am writing to you to express my appreciation for your team member Alex Scott.
I have really appreciated how attentive Alex has been, making sure things are working
well with my computer and printer, even coming back briefly without charge when I needed
more help with getting the printer working properly.
Alex is also very friendly, respectful, personable and helpful in every way, pointing out how I could
improve other devices in my home as well. He is a great addition to your team.
I am relieved to know that I could also call and get help on-line in 15 min. increments.
Alex set up my computer with Teamviewer for remote support, and I look forward to also
using this very important service.
Thanks again and well done eGurus! "
" As we are two retired Seniors who have had very "people oriented" careers in the past, it was a breath of fresh air to have Tina come to our home, got right down to tutoring, didn't speak "down" to us (altho we are anything but computer wise), was focused on one subject at a time, was thorough in her assuring we understood and kept her excellent sense of humour throughout the short 1.5 hours she was with us. There is no hesitancy in our referring her to anyone - young or old - who need that understanding and loss of fear of in enjoying the computer. We WILL refer eGurus to all in our complex of 235 (Senior) Homes. Glad we had her ! Murray and Jeanette Elsom, Summergate Village, Sidney, B.C.
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